Autogate Motor, Pinion Gear, and Bearing Issues: Assisting a Customer in Segambut

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Autogate Motor, Pinion Gear, and Bearing Issues: Assisting a Customer in Segambut

This morning, a customer in Segambut contacted us for help regarding their autogate sliding motor and roller’s bearing issues. The autogate sliding motor is not functioning, the pinion gear worn unevenly and the roller’s bearing has broken. As a result, they are unable to lock the gate at night because it has dropped, causing the padlock buckle on the gate to be lower than the other padlock buckle on the end stop.

DC Sliding Motor Repair
DC Sliding Motor Repair

Autogate Troubleshooting By Checking The Power Supply

We started the troubleshooting by assessing the autogate sliding motor. Begin by checking the power supply of the sliding motor and determine if there is a power related issue. And make sure all connections and wires are okay.  Upon checking, we find that the power supply and the connections are just fine. But the autogate control panel doesn’t have any response and also the autogate control panel’s LED is not blinking. After successfully replacing the autogate control panel with a new one called DC Max, the system started functioning again.

Worn Out Autogate Pinion Gear Replacement

When you look closely at the photo of the pinion gear, you may notice that one side of it is worn out. The problem with the worn-out pinion gear happened because the gate is not balanced. The front wheel is higher than the back wheel, which puts extra pressure on the pinion gear. This happens because the part that connects to the gate, called the gear rack, pushes against the pinion gear. And also dragging caused by the gate wheels put extra pressure on that side of the gear, causing the pinion gear to wear unevenly. To fix this, you need to adjust the height of the gate wheels so that the gate is balanced. When the gate is balanced, the weight will be spread evenly, and it will reduce the strain on the pinion gear. To fix the problem, we need to replace a new pinon gear.

DC Sliding Motor Pinion Gear
DC Sliding Motor Pinion Gear

Fixing an Uneven Gate Wheel and Worn-out Bearings

Sliding Gate Wheel Repair In KL

Following that, we proceeded to raise the sliding gate. To remove the gate wheels from the sliding gate, it’s important to work as a team. Here’s a breakdown of the process involving three technicians:

  1. Two autogate technicians lift the gate: The first step is to have two autogate technicians work together to safely lift the sliding gate. They should position themselves on either side of the gate, ensuring they have a secure grip and maintaining balance throughout the process. This will allow them to raise the gate steadily and keep it stable while the third technician removes the gate wheel.
  2. While the gate is being held up by the other two technicians, the third technician can focus on cutting the weld and screws that secure the gate wheel in place.
  3. Once the weld and screws are removed, the autogate technician can then detach the gate wheel from its mounting bracket.
  4. The sliding gate wheel is uneven and its bearings are worn-out. To solve this uneven gate wheel and worn-out bearings, we replace it with a new one. This replacement has restored the proper alignment of the gate wheel, allowing for smooth movement. And also preventing further damage to the autogate dc sliding motor.

We’re Here to Fix Your Broken Bearings, Control Panel, and Remote Control

If you encounter similar issues such as broken bearings, a malfunctioning autogate control panel, or a non-working autogate remote control, we are here to assist you in resolving those problems. Our team is experienced in handling such situations and can provide the necessary support to fix the issues with your autogate system. Please feel free to reach out to us at 018-207 9198, and we will be glad to help you get your autogate system back in working order.