Over 28 Years Of Professional Autogate Services
We are KA Autogate, a premier autogate service provider specializing in the repair and maintenance of automatic gate systems for residential and factory applications.
Jacky and his dedicated team of skilled technicians possesses extensive expertise in diagnosing and resolving various autogate issues, including emergency repairs. From broken autogate arms and malfunctioning rollers to faulty auto gate control panels and worn-out auto gate bearings, we have the knowledge and resources to restore your autogate to optimal functionality.
With our comprehensive inventory of autogate parts and components, We can quickly handle any required replacements, making sure the repair process goes smoothly. If you are encountering problems with your autogate such as a non-responsive remote control, a jammed roller or a roller jump off (roller derail), slow or uneven gate arm movement, auto gate opening half way, or issues with the autogate arm, It is important to promptly seek help from a reliable autogate repair service.
For immediate autogate repairs, please contact Jacky at 018-207 9198.
Why Your Autogate Always Has Problems?
We understand that there have been numerous cases where customers have expressed concerns about being cheated by their autogate installers. Many customers have sought our assistance after experiencing such issues. Here is what we hear from customers. Let us share with you.
1. According to what customers have shared, when autogate installers receive service calls, they rush to the customers’ homes. Sometimes, they even provide free troubleshooting assistance. But there have been reports that during these visits, they intentionally damage the autogate system, causing it to malfunction.
2. Some customers shared the same autogate repair experience regarding autogate replacement parts. They reported that instead of providing new auto gate parts, the installer simply “dig out” whatever they have in their car’s trunk. Those auto gate replacement parts look very old and suggest that used or recycled parts may have been used for the repair, rather than new components.
3. Customers have reported that some autogate installers use spare parts that are not genuine. These parts come from unknown brands or sources.
4. Based on what customers have shared , some installers pretend to provide free troubleshooting services. But they take the faulty autogate arm back home and refuse to return it when requested. The feedback provided above is based on the experiences shared by customers. In fact, we receive hundreds of similar calls each month, you can imagine there are large number of people who have been scammed.
To prevent these problems, it is advisable to hire autogate repairers who are well-known and trusted. By selecting reputable professionals, you can minimize the chances of encountering scams, low-quality services, or the use of substandard parts. It is important to do some research and choose autogate repairers who have a good reputation and positive feedback from customers.
This way, you can have peace of mind and be more confident in the repair process.
Most Common Autogate Repair Services
If your folding autogate is not on the right track, has derailed, or is moving in a jerky and wobbly manner, KA Autogate can help you fix these problems with our reliable repair services. We provide reliable repair services for off-track folding autogates. There are a few reasons why this can happen, such as a bent gate or worn rollers.
A bent gate: This can happen if there’s a forceful impact or regular wear and tear, causing the folding autogate to become misaligned.
A folding autogate can suffer serious damage such as when a car reverses into it. Even a slight contact from a vehicle can result in significant harm to the autogate.
This can make the gate moves unevenly along the track and put pressure on the autogate bearings, leading to faster wear and tear. Worn Rollers/ Wheels: The bearings inside the wheels can cause this problem too. The folding gate wheels contain bearings that can wear out over time. Unfortunately, many customers do not lubricate them on a weekly basis. As a result, the bearings can become rusted, causing the ball bearings to stop moving smoothly.
You might also notice that the gate only opens halfway. When the rollers are worn, they can get stuck and scrape against the track, causing scratches and even making the autogate collapse. It’s possible that the autogate rollers are damaged. We recommend to replace them every few years. Using the autogate with broken rollers can strain other expensive parts of the autogate system. By replacing the gate rollers, we can avoid bigger and more expensive problems later on
Some gates may appear lightweight, but when you attempt to remove them, they can unexpectedly collapse and cause harm.
Some gates are very heavy, and it takes at least four people to hold them properly. Trying to handle these gates alone can be dangerous and may result in accidents or injuries.
That’s why it’s important to seek professional help when dealing with such gates. Jacky and his men have the experience and equipment to safely handle heavy gates.
Have you ever had a problem where your automatic gate is sagging or doesn’t close properly, leaving a big gap? This can happen when the bearings become wear out and hinges of the gate become loose. If the left gate leaf touches the right side gate leaf, you need to replace the gate bearing.
Gates can sag over time because of their weight and worn-out bearings. When this happens, we can help by replacing the worn-out bearings. We have the skills and auto gate parts needed to handle bearing replacements and make sure your autogate works smoothly. If you’re experiencing any issues with your autogate’s bearings, please give us at 018-207 9198.
The pinion of the sliding autogate motor is not engaging with the gear rack.
There are a few reasons why the gear rack and pinion gear in sliding autogate motors may become disengaged.
These reasons include lack of lubrication, incorrect installation of the sliding gate motor, and wear on the pinion gear and gear racks. When the gear rack and pinion gear don’t engage properly, your sliding autogate won’t move as it should. When it comes to mechanical systems, particularly sliding autogate motor, it is important to ensure proper installation and workmanship to avoid issues like stripped pinion gears.
If the pinion gear strips, it can lead to problems such as disengagement of gear rack, noise, and inability of an autogate to move. Here’s a further explanation of these issues: Disengagement of gear rack: The pinion gear and gear rack work together to move your gate.
If the pinion gear strips, it may no longer properly engage with the teeth on the gear rack. This can cause the gear rack to become disengaged, meaning that the rotational force cannot be transferred to operate your autogate. As a result, the autogate may not move or may move unevenly.
Noise: A stripped pinion gear can create noise during operation. When the gear teeth strip, there is a loss of smooth meshing between the pinion gear and the gear rack. This can result in rattling, grinding, or clicking sounds as the damaged gear tries to engage with the gear rack. The noise can be an indication of gear failure and you should contact us to prevent further damage.
Autogate doesn’t move: Autogates, which are automated gates operated by motors and gear systems, rely on the proper functioning of the pinion gear and gear rack to open and close. If the pinion gear strips, it can prevent the autogate from moving. The motor may still operate, but without a functioning pinion gear, the motion cannot be transferred to the gear rack, and the gate will remain stationary.
But there’s no need to worry! If the pinion gear is cracked or stripped, we have all the necessary auto gate parts and accessories to fix it. There is no need to replace the entire system of your ac sliding autogate motor. Jacky and his team specialize in autogate troubleshooting and autogate repairing. Our autogate expert, Jacky, is skilled at identifying issues and get your autogate motor to working condition in no time.
If you’re experiencing issues with your autogate remote control, there are a few possible reasons behind it.
Firstly, check if the push button on the wall can still open the autogate. If it works, then the problem might lie with the autogate remote’s receiver. In such cases, you can purchase a new autogate remote control set from us by contacting Jacky 018-207 9198. If your autogate remote control isn’t working, there are a couple of common causes to consider.
First, it could be due to a flat or faulty battery in the remote control. Try replacing the batteries to see if that resolves the issue. Another possibility is frequency interference, so check for any objects or obstructions near the remote receiver that could be blocking the signal. Losing or having your autogate remote control stolen can be a hassle and may leave you feeling uncomfortable. If you find yourself in this situation, it is important to give us a call immediately.
If you feel confident enough, you can try fixing the problem yourself by opening the plastic control box and finding the receiver for the remote control. But be careful and make sure you’re safe when dealing with electrical parts. If you’re not sure or don’t feel comfortable, it’s better to ask a professional for help to avoid any risks or damage. Most autogate remote controls in Malaysia use DIP switches. To sync your new remote control with the autogate receiver, ensure that the positions of the DIP switches match. If you need assistance with your autogate remote control, feel free to reach out to Jacky 018-207 9198.
If your autogate fails to open after a heavy thunderstorm or if you are using a swing or folding autogate and both sides are not opening, it is highly likely that the issue is caused by short circuits in the autogate control panel. You can try to open the autogate pvc box and check if there is a lizard or ant nests inside.
Ant nests and lizards are known to seek shelter in enclosed spaces, including electrical boxes or control panels. However, it is important to exercise caution when opening the box, as there may be live electrical components inside. Please feel free to give us a call. Our autogate service vehicle is equipped with a variety of autogate control panels/autogate motherboards from major auto gate brands. We will be able to assist you with any issues you are facing and provide the necessary solutions for your autogate system. You can reach us at 018-207 9198. We are ready to provide prompt and reliable service for your autogate needs.
Is your autogate opening on its own without anyone pressing the remote control button? It could be due to someone else having the same remote frequency, a short circuit in the underground wire, a malfunctioning push button, or a malfunctioning remote receiver. The initial step you should take is to press the push button on the wall and observe if it is functioning properly. By pressing the push button, you can know if there is any response from the autogate system. Before contacting us, we suggest trying a simple test. Wet the floor of your car porch and observe if the autogate opens by itself. This test can help determine if the autogate’s operation is affected by cable oxidation. If the autogate does open on its own when the floor is wet, it could indicate that there is a problem with the autogate cables.
Another test you can perform is to bring your remote control and go to your neighbour’s house.
From there, try pressing the remote control and observe if it opens your autogate. This test can help determine if there is interference from neighboring remote control signals that may be causing the autogate to open unintentionally.
To resolve this issue, we will thoroughly investigate and identify the specific cause. We will check for any interference from other remotes, examine the underground wiring for potential short circuits, inspect the push button for malfunctions, and check the remote receiver for any issues.
Rest assured, our skilled technicians and Jacky, from our trusted autogate repair company, will promptly address the problem. Feel free to schedule a free on-call consultation by contacting Jacky at 018-207 9198.
The autogate arm can encounter a range of issues that may require attention.
These include breakage caused by strong winds, impacts from vehicles, forceful opening by individuals, wear and tear of the ball screw, motor high arm or a malfunctioning mini DC motor.
We kindly advise all customers to avoid pushing or pulling the gate manually. It is important not to apply any force to the gate as it can cause damage to the auto gate motor gearbox. We understand the frustration that can arise when the release keys for the autogate cannot be located. That is why we generally do not recommend using autogates with key release features.
Using autogates with key release functions can be problematic, as it often leads to difficulties in finding or operating the release keys when needed. This can cause inconvenience and delays in situations where manual operation is required.
If you are in search of spare parts for a specific autogate arm, we encourage you to take photos of the required parts and send them to us via WhatsApp. By sharing clear images of the parts you need, we will be able to better understand your requirements and assist you in finding the appropriate spare parts for your autogate arm. If you need to replace your autogate arm, feel free to reach out to us.
We offer a wide selection of swing arms and folding arms from major autogate brands for your convenience.
If your autogate fails to open after a heavy thunderstorm or if you are using a swing or folding autogate and both sides are not opening, it is highly likely that the issue is caused by short circuits in the autogate control panel. You can try to open the autogate pvc box and check if there is a lizard or ant nests inside.
Ant nests and lizards are known to seek shelter in enclosed spaces, including electrical boxes or control panels. However, it is important to exercise caution when opening the box, as there may be live electrical components inside. Please feel free to give us a call. Our autogate service vehicle is equipped with a variety of autogate control panels/autogate motherboards from major auto gate brands. We will be able to assist you with any issues you are facing and provide the necessary solutions for your autogate system.
You can reach us at 018-207 9198. We are ready to provide prompt and reliable service for your autogate needs.
When it comes to installing a new autogate or replacing your existing gate opener, you can rely on us. We have the expertise and skills to handle the installation of the best autogate systems. We have a wide range of autogate models readily available, allowing us to provide quick and efficient installations. Our extensive inventory ensures that we have the necessary options on hand to meet your specific requirements. Whether you’re looking for a swing arm autogate, sliding gate system, or any other type of autogate, we have the knowledge and resources to complete the installation effectively.
With more than 28 years of experience in the autogate industry, we have always made it a priority to provide excellent after-sales support. We understand how important it is to be there for our customers even after the initial installation. To ensure that we can assist you whenever you need it, we have prepared a wide range of spare parts. This means that we have the necessary components on hand to quickly address any issues that may arise. Whether it’s replacing a part, performing maintenance, or troubleshooting, our team is ready to help.
By having spare parts readily available, we can minimize any downtime and keep your autogate system running smoothly. Our focus on after-sales support shows our commitment to building strong relationships with our customers and providing reliable solutions. If you need any assistance with after-sales service or require spare parts for your autogate system, please feel free to reach out to us. We are here to support you and ensure that your autogate continues to work effectively.
At KA Autogate, we specialize in autogate lock replacement and repair services for all types of auto gates. If you’re having trouble with your autogate’s lock, we can help fixing it quickly.
We understand that many people face difficulties with their Dcmoto GFM-925AL autogate locks, especially when the original installers are missing or unwilling to assist. That’s where we come in. At KA Autogate, we’re here to offer our auto gate expertise and resolve any problems you may be experiencing with your autogate lock.
We advise against using an autogate lock because it can lead to various problems as time goes by. The track of the autogate may sink or experience issues with ground movement, causing the lock to not properly fit into the latch or resulting in gate misalignment. This misalignment can prevent the lock from functioning correctly.
Additionally, the autogate lock may sometimes have delays in releasing, which means the gate may not fully open before a driver reverses their car, potentially causing damage to the autogate motor. It’s best to avoid using autogate locks to prevent these issues from occurring. If your lock is not functioning and you are stuck at home, don’t worry.
Simply give us a call at 018- 207 9198, and we will be there to help you out. We understand the inconvenience this situation can cause, and we’re committed to coming to your rescue and resolving the issue as quickly as
possible.
An autogate battery is used as a backup power supply when the main power supply for the autogate system has been cut off. When a power outage or interruption occurs, the autogate system automatically switches to battery power, allowing the autogate to continue operating.
The most common type of autogate battery is a sealed lead-acid battery with a voltage of DC12V and a capacity of 7Ah (ampere hours). This specification is a commonly used standard for autogate batteries, providing a suitable power source to operate the gate motor and control panel during a power failure.
These batteries are designed to provide sufficient power to keep the autogate system running for a certain duration, depending on factors such as the gate’s size, weight, and usage frequency. The 7Ah capacity is a common choice, but it can vary depending on the specific requirements of the gate system and the manufacturer’s recommendations.
It’s important to ensure that the autogate battery is properly maintained and periodically checked for its charge level and overall condition to ensure reliable backup power when needed. Following the manufacturer’s guidelines regarding battery maintenance, charging, and replacement will help maximize the lifespan and performance of the autogate battery.
Some batteries may claim to have a 7Ah capacity, but they may not actually meet that specification. It’s important to be cautious and ensure that you’re purchasing batteries from reliable sources or authorized dealers to avoid counterfeit or substandard products.
We offer a variety of autogate batteries that are currently available in our stock. If you require any autogate batteries, please don’t hesitate to contact us at 018-207 9198. Our team will be glad to assist you with your requirements.
If your autogate system has been damaged by a car, we know it can be a tough experience for you. You want your autogate fixed quickly. It’s quite common for cars to accidentally reverse before the autogate is fully open, which can cause damage to the autogate arm. The autogate arm may get bent, the bracket may break, the wall bracket may be damaged and disattached from the wall, or even the gate itself may collapse.
That’s where we come in. We are experts in autogate repairs and can get your auto gate back in working order in no time. Accidents can cause damage to autogate systems, especially if a car hits the gate arm while reversing. It’s important to address this issue promptly because ignoring it can lead to additional damage to other parts of the autogate. In most cases, only the autogate bracket needs to be replaced to fix the problem.
No matter what issue you’re experiencing with your autogate, we are here to help. Just give Jacky at 018-207 9198 if your autogate is damaged or broken.
We will work quickly and efficiently to resolve the problems for you.
We often don’t pay attention to our autogate wires until they have problems. These autogate wires are normally installed during renovations or by developers. Sometimes, when owners ask for a discount or try to negotiate the price, some electricians may play dirty tactics. They might use leftover wires from previous projects or low-quality wires to save money and make more profit. These practices can cause serious problems.
Joining leftover wires or using low-quality wires can lead to poor connections, higher risk of electrical issues, and malfunctions in the autogate system. We have repaired some houses where electricians use alarm wires or cat 5e for the push button and twin flat wires for the power supply of autogate systems. This is not a recommended practice and can lead to fire hazards. Using alarm or cat 5e wires, which are not designed for outdoor applications, for the push button can result in poor conductivity and unreliable functioning. Similarly, using twin flat wires, which may not be suitable for the power supply requirements, can lead to inadequate power delivery and potential malfunctions. In many cases, autogate wires are shared with pillar lights, door bell or even share with water pumps.
It may result in issues such as inconsistent gate operation, malfunctioning pillar lights, or doorbell failures. We highly recommend using 1.5mm armoured wires for your autogate installation, and it’s a good idea to have some spare wires on hand as well. These armoured wires have steel wire protection inside, which adds durability and longevity to the wiring system. In fact, properly installed and maintained armoured wires can easily last for more than 40 years.
If you’re experiencing issues with your autogate wires and need professional assistance, we’re here to help. Please feel free to give us a call at 018-207 9198.
Both folding gates and sliding gates rely on tracks that slide open and close. The track acts as a guide, allowing the gate to smoothly move from side to side when opening or closing. This track is important for the proper functioning of the gate. In residential applications, round pipes are commonly used for tracks, while angle bars are preferred for industrial or factory gates. However, it’s important to note that longer tracks can often lead to more problems. The length of the track plays a role in the gate’s stability and alignment. As the track extends, there is an increased chance of misalignment or sagging, especially if the track isn’t properly supported. Over time, this can lead to issues with the gate’s movement and functionality.
Factory gates usually have angle bars as their tracks. It’s advisable to use angle bars that are at least 6mm thick or thicker. Thicker angle bars are stronger and more stable, able to support heavy loads and withstand tough conditions in factories. Choosing thicker angle bars ensures durability and reliability for your factory gate.
Concrete in track is a method commonly used to secure the gate track in place. It involves creating a full concrete plinth, which is a solid foundation for the gate track to rest on. The plinth is typically around 1 inch thick and extends a length that is twice the width of the gate. During installation, the concrete in track is embedded into the freshly poured concrete of the plinth. This ensures a secure and stable connection between the gate track and the foundation. If additional strength is needed, reinforcement can be added to the concrete.
To prevent gate sagging, it is recommended to create a concrete footing along the entire length of the gate track. This footing should be at least 2 feet wide and properly aligned. It provides a stable foundation, distributes the gate’s weight evenly, and helps prevent issues like sagging and misalignment. If you have a long and heavy gate, it is advisable to add reinforcement bars to ensure the strength and stability of the gate structure. With our years of experience in replacing autogate tracks, we have encountered and fixed various autogate track-related issues.
We have seen tracks worn out from use, become misaligned, or installed incorrectly. Our skilled team knows how to tackle these problems, ensuring that the new track is aligned correctly and securely installed. Whether it’s for a home or business, we have the expertise to replace the track, restoring your gate’s smooth operation. Rely on our professional autogate track replacement services to get your gate back on track with ease.
Inexperienced installers may encounter difficulties in properly aligning the autogate. As a result, the autogate arm may not be fully retracted, causing operational issues.
For a secure installation of a sliding gate motor, it is essential to have a solid concrete footing. Without a proper footing, there is a risk of the pinion gear getting stripped. This can occur when the motor is not firmly anchored to a stable foundation, causing excessive stress on the gear mechanism.
To avoid this problem and ensure the longevity of your sliding gate motor, make sure to have a robust concrete footing in place during the installation process.
The footing is an essential part of the sliding autogate installation process. It provides a stable foundation and supports the weight of the autogate. The footing is typically made of concrete and is constructed below the ground level. It serves to anchor the sliding autogate motor and ensure proper alignment and smooth operation.
When dealing with industrial factory gates that weigh over 3000kg, it’s important to have a solid footing foundation with reinforced bars. This provides a strong and stable base for the sliding motor to prevent it from collapsing or getting damaged. The reinforced bars add extra strength and support to withstand the heavy load and the force generated when the motor is running.
By ensuring a robust footing foundation with reinforced bars, you can have peace of mind that your
industrial factory gate will operate smoothly and securely without any issues.
In Malaysia, autogate factories often use thin materials to manufacture gates. This is done to keep the prices competitive, as customers tend to look for the best deals without realizing they may be compromising on quality.
At Kedai Autogate, we receive numerous calls every day from customers who have encountered issues with their autogates and require assistance. One very common problem with autogates is when the bracket holding the autogate arm becomes detached from the gate. Another common challenge is rust that can develop on various components such as hinges, locks, bearings, rollers, and arm brackets.
We have noticed that many auto gate companies use thin materials, which makes it challenging for auto gate installers to securely weld the brackets. Over time, if the welding is not done properly, the brackets may become loose or detached.
With an impressive 28 years of experience, KA Autogate has established a solid track record in providing exceptional autogate services. Our extensive experience in the industry sets us apart as a trusted and reliable choice for all your autogate needs.
Throughout the years, we have consistently delivered high-quality autogate installations, repairs, and maintenance services. Our expertise and attention to detail have earned us a strong reputation for professionalism and customer satisfaction. At KA Autogate, we take pride in our track record of successfully serving residential and commercial clients. Whether it’s installing a new autogate system or resolving complex autogate repair issues, our skilled team of professionals is dedicated to delivering top-notch solutions tailored to your specific requirements.
When you choose KA Autogate, you can trust that you’re working with a reputable autogate company backed by years of experience and a proven track record of excellence.
We strive to exceed your expectations and provide you with reliable, efficient, and long-lasting autogate solutions. While we may not provide the cheapest autogate system, we proud to offer the finest autogate solutions that are both reliable and built to last. By choosing our automatic gate system, you’re making an investment that will bring long-term benefits. Our superior quality ensures dependable performance, giving you peace of mind and satisfaction in the years to come. Experience the difference and enjoy the lasting advantages of our top-notch autogate system.
We now have 7 bases: Ampang, Kajang, Kepong, Klang, Puchong, Shah Alam and Wangsa Maju.
We will continue to build more to service you better. We provide our autogate installation and repair services in various locations. These include Ampang, Bandar Baru Bangi, Bandar Puncak Alam, Banting, Batu Caves, Cheras, Cyberjaya, Dengkil, Hulu Langat, Jenjarom, Kajang, Kapar, Klang, KLIA, Pelabuhan Klang, Petaling Jaya, Puchong, Pulau Carey, Rawang, Semenyih, Sepang, Serdang, Seri Kembangan, Shah Alam, Subang Jaya, Sungai Buloh, Taman Melawati, Telok Panglima Garang. We are ready to assist you with your autogate needs in these locations. If your area is not mentioned in the list, don’t worry! Please don’t hesitate to reach out to us.
If you require autogate installation or autogate repair services in any of these areas, feel free to contact us at 018-207 9198.
We offer a wide range of repair services for autogates, including autogate installation, autogate arm repair, autogate remote control repair, autogate roller repair, autogate bearing replacement, wheel replacement, hinge replacement, track replacement, gate repair, and welding services. Call Jacky now at 018-207 9198 to experience outstanding services and benefit from our extensive industry knowledge.
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Since our humble beginnings in 1995, when we installed our very first autogate system, our customer base has been steadily growing.
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