Many Homeowners Choose Reliable Autogate Services from Kedai Autogate
Hi everyone. We’d like to share one of the real cases we recently handled involving a customer in Ampang. The customer was using a DNOR 712 arm autogate system, which was only a few months old, but it suddenly stopped working. For several days, the gate couldn’t open or close automatically, and the customer had to park the car outside and walk in and out through the small gate. They told us that they had contacted their original installer, who at first promised to come and repair it. But after that, the installer stopped answering calls and messages completely. The customer only had one contact number and didn’t even know the company’s name. So the customer had to look for a reliable autogate service provider on their own and found us through their workplace, where we also handle their factory’s autogate system.
When our team arrived to do the troubleshooting, we discovered that both the DNOR control panel and transformer were not new but secondhand units. The main issue was the faulty control panel, which caused the entire autogate to fail. We showed every step of the repair process to the customer so they can be more careful next time when choosing an installer.
New Autogate System Already Malfunctioning – Original Installer Missing
Many homeowners install autogate systems for convenience, safety, and a modern look. Unfortunately, some end up disappointed when their installer disappears the moment problems occur. One homeowner in Ampang faced this situation after installing a DNOR autogate that stopped working just a few months later. The original installer could no longer be reached, leaving the customer stranded. Our team at Kedai Autogate stepped in, identified the issue, and replaced the faulty control panel with brand-new, original parts.
We’ve received many similar calls from customers who had their autogate installed only a few weeks earlier but can no longer contact their installer. As a result, they are unable to claim warranty even though the system is still within the warranty period. It’s understandably frustrating because when you pay a good amount of money, you expect reliable after-sales service. But when the installer disappears, all the warranty promises become meaningless. Customers end up spending more money to hire another technician to repair something that should have been fixed for free.
That’s why it’s so important to choose a trustworthy and established autogate installer, not just the cheapest option. Always ensure they have a proper business address, an experienced team, and genuine after-sales support. A strong company with its own technical team will always be reachable when you need help.
Kedai Autogate provides fast, reliable, and trusted autogate service and repair in Ampang and across the Klang Valley.
Contact Us for Reliable Autogate Service and Repair
If your autogate has stopped working or you need urgent repairs, don’t hesitate to contact us. We are committed to providing fast and reliable service for all types of autogates including Tronica, Kron, FBM, Cougar, DNOR 712, DNOR 212, DNOR Turbo 880, E8, Jackpro, AGT, OAE, Valet, DEA, and Beninca.
We only use brand new and original spare parts to ensure long-lasting performance. Our team provides autogate repair and installation services for Ampang and the Klang Valley area including swing autogate repair, control panel replacement, battery replacement, arm autogate replacement, Tronica Arm Autogate installation, wheel or track repair, welding work and more. Call or WhatsApp Mr Jacky from Kedai Autogate at 018-207 9198. We’ll make sure your autogate works smoothly again in no time.
