Low Price Autogate, No Support After Installation – End Up Paying More Later

Hi everyone. Recently, we were contacted by a customer from Jalan Kebun who had a problem with their autogate, even though it was installed just three months ago. This customer had actually reached out to us earlier to request a quotation for a new autogate installation. We had shared all the details, including the Tronica® autogate price, installation process, company information, and after-sales service. However, the customer decided to go with another installer found on Facebook who offered a slightly cheaper price.

Unfortunately, things did not go as expected. The customer later found out that the autogate had stopped working. When they tried to contact the original installer, there was no response. The installer’s number could not be reached, and the customer did not even know the company name. Feeling helpless, the customer decided to contact us for help.

After inspection, we discovered that the Dnor S3 autogate control board was damaged. What surprised us most was that it was not a brand-new board. The previous installer had used a second-hand control board, which explains why it failed so quickly.

We replaced it with a genuine Dnor S3 control board, and the autogate is now working perfectly again. We assured the customer that we will take care of their autogate system from now on, and we hope there will be no more issues in the future.

When Autogate Installer Disappears After Installation

Just installed a new autogate but already facing problems? You are not alone. Many homeowners experience this situation. Sometimes, just a few weeks after installation, the gate stops opening, the motor gets stuck, or the remote does not work. When they try to reach the installer, the number is inactive, calls go unanswered, and the installer cannot be found.

If the system has been used for many years, wear and tear is understandable. However, for a newly installed autogate, this should not happen so soon, especially within the warranty period.
We have received many calls from customers who cannot contact their original installer. It is disappointing to spend money on a new autogate system and then have no one to help when it breaks down. Many customers eventually come to us for repair assistance, and we do our best to solve their problems.

We Are Ready to Help with Your Autogate Service

If you are facing a similar problem, do not worry. Kedai Autogate is always ready to help, even if we were not the original installer. Our experienced team can check and repair the problem quickly at your location.

We always encourage customers to do some research before choosing an installer. Check the installer’s background, brand reputation, and after-sales service. Choosing a reliable company will give you peace of mind later.

It is also important to ensure that your autogate system uses spare parts that are easily available. This will make future repair and maintenance work much easier.

For fast and reliable autogate repair service, whether it is Dnor, E8, Jackpro, AGT, OAE, or Tronica® autogate systems, you can always contact us. We are committed to providing quick, reliable, and long-lasting autogate repair and service for every home in Malaysia.

Call Jacky: 018-207 9198
WhatsApp: www.wasap.my/60182079198