Sliding Autogate Shah Alam | From a 15-Year-Old G-Force AC System to a New Tronica® 328 DC Sliding Autogate

Some customers stay with us for many years, and Mr. Wahab is one of them. Around 15 years ago, our team installed a G-Force 1000 AC Sliding Autogate System at his home in Shah Alam. At that time, it was one of the first-generation G-Force sliding autogate systems available, and it served his family faithfully for many years. Like any machine that is used every day, age eventually catches up.

Recently, Mr. Wahab noticed that his sliding gate would open halfway before suddenly stopping. Sometimes it worked, and sometimes it didn’t. Every morning became a guessing game. Would the gate open today? Or would he have to push it manually again?

After 15 years of daily use, this is quite normal. Even a well-installed sliding autogate will eventually experience wear and tear. Motors become weaker, gearboxes wear out, and electronic components begin to age.

However, there was another issue that bothered him even more.

His neighbourhood occasionally experiences power outages. Whenever the electricity went off, the AC sliding autogate stopped working completely. Every blackout meant extra inconvenience because the gate had to be opened manually.

When he contacted us, he already had something in mind. “My friend is using a DC sliding autogate from your company,” he told us. “Even when there’s no electricity, his gate can still open.”
That was true. We had previously installed a Tronica® DC Sliding Autogate System at his friend’s house, and he had seen how well it performed during power failures.

After understanding his needs, we recommended upgrading to the Tronica® 328 DC Sliding Autogate System. For Mr. Wahab, it wasn’t just about replacing an old motor. He wanted a system that would be more reliable, more convenient, and better suited to his family’s daily life.

Why We Recommended a DC Sliding Autogate

Many homeowners ask us whether they should choose an AC or DC sliding autogate. The answer depends on their needs. For Mr. Wahab, the biggest concern was the frequent power outages.
Unlike a traditional AC sliding autogate, the Tronica® 328 DC Sliding Autogate comes with a built-in backup battery. Even if the electricity supply is interrupted, the gate can still be opened and closed several times without any problem.

This means less inconvenience and better peace of mind, especially when you need to leave the house during a blackout. For many families, this feature alone makes a DC sliding autogate a worthwhile upgrade.

Preparing for the Installation
After Mr. Wahab confirmed the installation, we prepared a complete Tronica® 328 DC Sliding Autogate System at our workshop.

The package included:

• Oil Bath Gearbox
• Tronica® Control Board
• Backup Battery
• Transformer
• Three Remote Controls

Everything was checked carefully before our technician headed to Shah Alam the following morning.

A Smooth Installation and Happy Customer

Once the old motor was removed, our team carefully installed the new Tronica® 328 DC Sliding Autogate System. After completing the installation, we tested the gate several times to ensure everything was operating smoothly.

The difference was immediately noticeable. The gate moved more smoothly, operated more quietly, and responded much faster than before. Most importantly, the backup battery was ready to keep the system running whenever there was a power outage.

When everything was completed, Mr. Wahab was very pleased with the result. What touched us most wasn’t just another successful installation. Mr. Wahab has been supporting our company for many years. We also installed the autogate system at his son’s home, and over the years he has introduced many of his friends and relatives to us.

Before we left, he smiled and said something that meant a lot to our team.
“Good service should always be shared.”
Thank you, Mr. Wahab, for your trust and continued support over the past 15 years. Customers like you inspire us to keep providing honest advice and quality workmanship every day.

Why We Choose Quality Components

One question customers often ask is why our sliding autogate systems last so long. The answer is simple. We believe that a reliable autogate starts with quality components. One example is the motor pinion gear. Some installers use plastic (nylon) pinion gears because they cost less. While they may work well initially, plastic gears wear down much faster after years of daily use.

As the gear wears out, the motor may become noisy, lose pulling power, or eventually stop working.
For this reason, we install metal pinion gears with the Tronica® 328 Sliding Autogate System.
Although they cost more, metal gears are significantly more durable and provide smoother, more reliable performance over the long term.

Our philosophy has always been simple. We would rather install something that lasts for many years than install something that needs repairing again after a short time.

Should You Repair or Replace Your Sliding Autogate?

Many customers ask us this question. If your sliding autogate is only a few years old and the problem is minor, repairing it is often the most economical solution. However, if your autogate motor has been working for more than 10 to 15 years and major parts such as the gearbox have failed, replacing the entire system is often the better investment.

A new system not only improves reliability but also gives you access to newer technology, better safety features, quieter operation, and backup battery support.

Looking for Sliding Autogate Installation in Shah Alam?

Whether you need to replace an old sliding autogate or install a completely new system, our experienced team is ready to help. Over the years, we have installed and repaired a wide range of autogate brands, including Tronica®, G-Force, DNOR, DCMoto, OAE, FBM, KRON, Beninca, Valet, Jackpro, AGT, Cougar, Millie’s, Dreamgate, and many others.

Every home is different, which is why we always inspect the existing system before recommending the best solution. Sometimes a simple repair is all that’s needed. Other times, upgrading to a new system will save you more money in the long run.

If you’re looking for a trusted Sliding Autogate specialist in Shah Alam or anywhere in Klang Valley, feel free to contact Jacky at 018-207 9198.

We’ll be happy to inspect your autogate, explain the available options, and recommend the solution that best suits your home and budget.