Autogate Problem in Cheras – Broken Arm But No Spare Parts Available
We were recently contacted by a customer in Cheras who needed help with their faulty autogate system. The issue? The right-side autogate arm was broken. Unfortunately, the customer wasn’t sure about the brand of the autogate installed, and after reaching out to several autogate installers, repairmen, and contractors in Cheras, no one had the required spare parts not even our industry contacts.
Eventually, they were advised to contact us at Kedai Autogate.
Upon inspection, we found that the customer was using a rare piston arm autogate, an Italian-made swing autogate system. Unfortunately, we too did not have spare parts for that specific model due to its uncommon design.
We recommended a full replacement using a more widely supported system – the Arm Autogate System, for which spare parts are easily available. However, the customer wanted to try sourcing the parts themselves first.

A Few Days Later – A New Decision
The customer contacted us again after a few days. This time, they were ready to install a new autogate system the Tronica®-828 Stainless Steel Arm Autogate System.
They had done their own research and even spoke to friends who were already using Tronica® autogates and were satisfied with its performance and durability.
Today, we successfully installed the new Tronica®-828 Stainless Steel Autogate System. After running a full system test and ensuring the customer was happy, we proceeded to our next appointment – to repair another OAE autogate issue where the gate couldn’t open.
Why You Should Choose a Popular Autogate Brand Like Tronica®
If you’re planning to install a new autogate system, here’s an important tip we always give our customers:
Choose a well-known autogate brand with easily accessible spare parts.

Why is this so important?
Because if your system ever has problems like a faulty remote, damaged panel, or a motor issue – replacement parts for popular brands are easy to find in the local market. You won’t have to wait long or deal with unnecessary stress. Just replace the part and get your autogate back up and running.
Popular autogate brands in Malaysia that have wide support include:
- Tronica®
- KRON
- FBM
On the other hand, if you’re using a rare or uncommon brand, finding replacement parts can be a real challenge especially if the original installer doesn’t offer good after-sales support. In many cases, customers are forced to replace the entire system, which is costly and time-consuming.
But don’t worry – at Kedai Autogate, we handle these kinds of cases regularly. Our team will help you find the most practical and cost-effective solution to get your gate working again without unnecessary delays.

Install Tronica® Autogate System Today
If you’re looking for a reliable, long-lasting autogate system, we highly recommend the Tronica® Autogate System. It features a heavy-duty motor, is durable, and when issues arise, spare parts are easy to find.
We also supply and install various autogate brands and types whether it’s swing, folding, or sliding gate systems, including:
- KRON Autogate
- OAE Autogate
- Dnor 712, Dnor 212, Dnor 212K
- E8, Victor, MAG, Digicraft
- FAAC, Beninca, and Valet
- Local and Italian autogate systems
Our team is committed to fast, efficient service, and we offer professional installation to ensure your new autogate system works perfectly and lasts long. All at reasonable prices.
Contact Us Today
If you’re searching for an autogate shop near you, reach out to Kedai Autogate for all your autogate needs.
Call Jacky at 018-207 9198
Watch our work on YouTube: https://youtu.be/fm2Itj0BsgU





